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Terms and Conditions
By using and booking Chilli design’s 4 Step Process you agree to the following terms and conditions, and any policies, guidelines or amendments thereto that may be necessary from time to time. Should we update the Terms and Conditions of Use in the future those updates will appear on this page.
* As part of the 4 Step Process you will be provided with a password protected web based control panel to provide us with information to create your website, to schedule your training and to launch your site with our consultants. You are responsible for maintaining the confidentiality of your account password, and are responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. Chilli design cannot be held liable for any loss or damage arising from your failure to provide us with accurate information or to keep your password secure.
* The Site Owner agrees to be responsible for maintaining backup copies of their own site contents if they deem this necessary. Chilli design will not be held liable for maintaining backups of said materials.
 
Minimum Requirements for a successful Build session:
* Access to a PC and Internet Explorer version 6 and higher with Javascript enabled.
* Port 80 and Port 443 open (ie that your firewall allows our virtual meeting software to connect to your PC).
* A Broadband connection operating at a speed of 1 mbps minimum.
* Completion of the Collecting Your Input questionnaire by you to the best of your ability (please note that you cannot move on to the scheduling of a Build Session until this is completed).

For more information please see our Frequently Asked Questions
 
Appropriate Conduct
* You understand that the content of your web pages, graphics and images are the sole responsibility of the person from which such Content originated. Chilli design reserves the right, but shall have no obligation, to refuse or move any Content made available via the “Step 2” of the process.
* You agree that you are responsible for your own conduct and any Content that you create, transmit or display while using 4 Step Process and for any consequences thereof. You agree to use the 4 Step Process only for purposes that are legal, proper and in accordance with the Terms of Process and any applicable policies or guidelines. You agree that you will not engage in any activity that interferes with or disrupts the 4 Step Process or servers or networks.
* Pornographic, offensive, racist, hate, discriminatory, defamatory, libellous material is not permitted to be used or created with any Chilli design 4 Step Process.
* It is strictly prohibited to use any Chilli design 4 Step Process to distribute or make available for download copyrighted material without the copyright owner's consent.
* It is strictly prohibited to impersonate any person or entity or to misrepresent your affiliation to any person or entity.
* Any Account holder who engages in any of the above activities resulting in any damages or losses to Chilli design or any third parties shall be responsible for such damages and losses, including any costs involved in disputing or collecting such damages and losses. Accounts found abusing the above Terms will be terminated and all data immediately deleted with no refund.
* In order to minimise the disruption to your working day training will take place over virtual meetings rather than face to face. This may result in you feeling that the person at the other end is not a human being and allow frustrations on your part that are not relevant to the Consultation to arise. Please bear in mind at all times that our consultants are highly trained, committed individuals and should be treated as such. Abusive language or behaviour towards our consultants will not be tolerated.
 
General
W* Ownership of IP: If you supply images/content during the “Step 2” you certify that you own the rights to all such content. Should we receive complaints that your site features content belonging to third parties we will instruct the third parties that we will remove your website on foot of a court order to do so. All correspondence should take place directly between the complainant and the website owner in the first instance. You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your page(s).
* Except as permitted by applicable law or as expressly permitted by Chilli design the Customer must not, without our prior written consent, copy, de-compile or modify any software, copy manuals or documentation or permit anyone else to do so.
* The contract is to build a website to the specification chosen by you. Your choice of package will determine the number of pages that we will build. During the training you will be shown how to add additional pages yourself.
*In year 2 should you wish to keep your website Chilli design will invoice you for the annual cost of your domain name, hosting of your website, technical updates and an annual recurring licence
* You agree to the logo “Website Design by Chilli design” appearing discretely on your website in the Footer of your page with a link to the Chilli design website.
 
Google Customised
* Based on our extensive experience in Search Engine Optimisation we take care to uniquely customise each website for the best Google ranking possible.
* While we optimise your website for Google though a number of techniques, we does not guarantee a number 1 placement in Google due to the nature of Search Engine Optimisation and how people might search for a Product or Service.
* We cannot be held responsible for Google placements where you choose not to use or changes the default content provided.
* Typically it can take up to 2 months for the major search engines to spider a new website and include it in their index. We cannot speed this process up but we do immediately register your site with Google.
 
Communications and Support
* All communications concerning services and renewals will be via email to the address you supply, it is in your interest to ensure that we have the most up to date one for you at all times.
* Support will be provided by Chilli design
 
Post Going Live
The Website Builder system that we provide you with is very flexible :

1. You can change your own content or add new content by simply logging in to your control panel.
2. Website statistics: You can see the details of the visitors to your website by simply logging in to your control panel.
 
Confidentiality
Except to the extent any disclosure is required by law, Chilli design and the Customer will keep in confidence any information, whether written or oral, of a confidential nature obtained under or in connection with the provision of the 4 Step Process. Chilli design and the customer will not, without the consent of the other, disclose such information to any person other than:

(a) their employees or professional advisers who need the information in order for the Customer or Chilli design to fulfil its obligations under this Contract; or
(b) in the case of the Customer, its staff to the extent that they are required to use or access the Service; or
(c) in the case of Chilli design, the employees or professional advisers of its suppliers who need the information in order for Chilli design to fulfil its obligations under this Contract.
 
Transfer of Rights and Obligations
AThe Customer may not transfer any of their rights or obligations under this Contract without the written consent of Chilli design whereas Chilli design may transfer its rights or obligations or both to a Group Company or third party without consent provided that Chilli design notifies the Customer that it has done so.
 
Complaints Procedure
Any changes to the Privacy policy will be posted on this website.
 
Proprietary Rights
Chilli design hereby grants you a non-exclusive, non-transferable license to use our software. You are not being granted any right to copy the software or to use it on computers other than a server controlled by Chilli design.
 
Limitations Of Liability And Disclaimers
The maximum liability of Chilli design in respect of any of its services, unless otherwise agreed by prior written agreement, shall be the fee received by Chilli design in respect of the relevant service.
 
 
Copyright © 2009 Chilli Design. Privacy Policy and Terms of Use
*Price excludes VAT @ 21%
Website Design by Chilli Design